Auto Body Estimator

General Accountabilities: 

The Estimator will be responsible for providing customers, insurance partners and team member’s a high quality, individualized customer service experience. The Estimator possesses strong interpersonal, organizational and communication skills and has the ability to troubleshoot and work proactively toward problem-solving. The Estimator will have the ability to communicate with insurance representative and coworkers to create a seamless and accurate repair order. 

Duties and Responsibilities: 

● Greet all customers in a timely, friendly and professional manner 

● Write complete repair plans according to company and insurance guidelines  

● Work closely with technicians and parts coordinator 

● Document all files with necessary photos. Photos must be labeled according to insurance-specific guidelines or by shop standards for all non-DRP and Customer pay. 

● Enter supplements as needed  

● Scrub files each time they are synced and verify that totals match the estimating system 

● Communicate regularly with technicians to minimize supplements  


● High school diploma or equivalent required. 

● Strong computer and keyboarding skills and the ability to use Microsoft Office products. 

● Demonstrated and effective oral, written and interpersonal communication skills. 

● Ability to work effectively with other internal teammates. 

● Must be able to work required overtime.